İPTAL VE İADE ŞARTLARI

CONSUMER RIGHTS - WITHDRAWAL – CANCELLATION&RETURN TERMSGENERAL:
If you place an order electronically on the website you are using, you are deemed to have accepted the preliminary information form and distance sales contract offered to you.
Buyers are subject to the provisions of No. 6502 on theLaw of the Protection of Consumers and the Regulation on Distance Contracts (RG: 27.11.2014 / 29188) and other laws in force regarding the sales and delivery of the product they purchase.
Shipping charges, which are the product shipping costs, will be paid by the buyers.
Each product purchased is delivered to the person and/or organization at the address indicated by buyer, provided that it does not exceed the 30-day legal period. If the product is not delivered within this periodBuyers may terminate the contract.
The purchased product must be delivered complete and in accordance with the qualifications specified in the order andwith documents such as warranty certificate, user manual if there are any.
In the event that it is impossible to sell the purchased product, the seller must notify the buyer in writing or with the registered data keeper within 3 days of learning this situation.The total price must be returned to the Buyer within 14 days.

IF THE PURCHASED PRODUCT IS NOT PAID:
If the Buyer does not pay the price of the product purchased or cancels in the bank records, or if the payment of the product does not reach the Seller for any reason, the Seller's obligation to deliver the product ends.

SHOPPING WITH UNAUTHORIZED USE OF CREDIT CARD:
After the delivery of the product, if it is determined that the credit card that the buyer pays with is used unfairly by unauthorized persons and the price of the product sold is not paid to the Seller by the relevant bank or financial institution, the Buyer shall return the product to the SELLER with the expense belonging to the BUYERwithin 3 days.

IF THE PRODUCT IS NOT DELIVERED IN TIME DUE TO UNPREDICTABLE REASONS:
If the product cannot be delivered in time because of reasons that cannot be foreseen by the seller, the situation is notified to the Buyer.The buyer can request to cancel the order, replace the product with a similar one or postpone delivery until the obstacle disappears.If the buyer cancels the order; and if the payment has been made in cash, this fee is paid to the buyer in cash within 14 days from the cancellation. If the buyer made the payment with a credit card and canceled the order, the product price will be returned to the bank within 14 days from this cancellation, however the bank is likely to transfer it to the recipient's account within 2-3 weeks.

OBLIGATION OF THE BUYER TO CHECK THE PRODUCT:
The buyer will examine the goods/services before receiving them; and will not receive crushed, broken, ripped packaging etc. damaged and defective goods/services from the cargo company.The delivered goods/services will be deemed to be undamaged and intact. BUYER must carefully protect the goods/services after delivery.If the right of withdrawal will be exercised, the goods/services should not be used.Invoice must be returned with the product.

RIGHT TO WITHDRAWAL:
BUYER may use the right to withdraw from the contract by refusing the product without undertaking any legal and criminal liability and without giving any reason, provided that it is notified to the SELLER in writing or with the registered data keper within 14 (fourteen)days from the date of delivery of the purchased product to the person/organization at the address indicated.

CONTACT INFORMATION OF THE SELLER TO NOTIFYABOUT THE RIGHT TO WITHDRAWAL:
COMPANY NAME/TITLE: NINChocolate Domestic and Foreign Trade Inc.
ADDRESS: Anadolu Organize Sanayi Bölgesi 12. Cadde No:12 Malıköy / Sincan / Ankara
E-MAIL: [email protected]
TELEPHONE: 0 312 502 32 42

DURATION OF THE RIGHT OF WITHDRAWAL:
The buyer can use their right to withdraw within 14 days.This 14-day period starts from the date the products are delivered to the Buyer.
The costs arising from the use of the right of withdrawal belong to the SELLER.
In order to use the right of withdrawal, it is necessary to notify the SELLER with a written or registered data store within 14 (fourteen) days, and the product must not be used within the framework of the "Products with No Right to Withdraw" in this contract.

USE OF THE RIGHT OF WITHDRAWAL:
The Buyer must forward the declaration, which clearly states that they have withdrawn from the contract, to the Seller. Sending the product delivered to the third person or to the BUYER together with its invoice (if the invoice of the product to be refunded is institutional,with the return invoice issued by the institution when returning)will enable the process to be done faster.Products to be returned should be delivered complete and undamaged with their box, packaging and standard accessories if there are any.

RETURN TERMS:
The SELLER is liable for a total of 14 days at the latest after the withdrawal notification reaches him. The Buyer has to send the goods back to the Seller within 10 days from the date of notification that he/she has used the right of withdrawal.
If there is a decrease in the value of the goods due to a reason caused by the BUYER's default or the return becomes impossible, the BUYER is liable to compensate the losses of the SELLER at the rate of the defect. However, the BUYER is not responsible for the changes and deteriorations caused by the proper use of the good or product within the period of withdrawal.
In the case of falling below the campaign limit amount regulated by the SELLER due to the exercise of the right of withdrawal, the amount of discount used within the scope of the campaign is canceled.

PRODUCTS ON WHICH THE RIGHT OF WITHDRAWAL CAN NOT BE EXERCISED:
a) Contracts for goods or services prices of which vary depending on fluctuations in the financial markets and are not under the control of the seller or provider.
b) Contracts for goods prepared in line with the wishes or personal needs of the consumer.
c) Contracts for the delivery of goods that may deteriorate quickly or expire.
ç) Contracts for the goodswhose protective elements such as packaging, tape, seal and package are opened after the delivery, ofwhich the return is ineligible for health and hygiene.
d) Contracts for goods that are mixed with other products after delivery and cannot be separated by nature.
e) Contracts related to books, digital content and computer consumables, which are presented in the material environment if the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods.
f) Contracts for the delivery of periodicals such as newspapers and magazines, except those provided under the subscription agreement.
g) Contracts for accommodation, goods transport, car rental, food and beverage supply and the spending of leisure time for entertainment or rest, which must be made on a specific date or period.
ğ) Contracts related to instantly executed electronic services or intangible goods delivered to the consumer.
h) Contracts for services started being executed with the approval of the consumer before the right of withdrawal expires.

PAYMENT AND DELIVERY
You can make your payments (TL) via Bank Transfer or EFT (Electronic Fund Transfer), to any of our ............, ........., bank accounts.
You can take advantage of online payment facilities on our site with your credit. On your online payments, the amount will be taken from your credit the end of your order.